All new a/c parts come with a one year manufacturers warranty from the original date of purchase.
Incorrect compressor installation procedures can damage your new unit and void your warranty. Please familiarise yourself with the following steps prior to installation.
(1) Remove the original compressor, drain, measure and examine the oil. If there is any moisture, sludge, discoloration ( black or grey oil ) or metal particles present, the entire a/c system must be thoroughly flushed with an approved flushing agent prior to the installation of your new unit.
(2) The receiver/drier or desiccant bag must be replaced. Failing to do this will void your warranty.
(3) If your vehicle is equipped with an orifice tube it should be inspected and replaced if necessary.
(4) Parallel flow condensers cannot be thoroughly flushed, if there is any contamination it must be replaced. Tube and fin condensers can be flushed and do not need replacing.
(5) All our compressors come pre-filled with oil, it is advised that the oil from both compressors is drained and measured. Refill the new a/c compressor with the same amount of oil that was drained from your original unit. Or refill the compressor with oil to your vehicle manufacturers specifications. Make sure you use the correct type of compressor oil. (This information will often be located on a decal under the bonnet or on the radiator support panel.)
(6) Once fitted, rotate the compressor clutch by hand a minimum of 10 times. A concentration of oil in the compressor can cause damage during the first initial start-up.
(7) Once the system is flushed and new parts installed, the system should be evacuated for a minimum of 45 minutes to evaporate any remaining solvent or moisture.
(8) Recharge your a/c compressor with the correct amount of refrigerant.
(9) Any compressor returned for warranty purposes will be assessed as the root cause for it failing prior to a warranty claim being accepted. The buyer is responsible for the return shipping costs back to us.
In the event you need to make a warranty claim, please attach a copy of your receipt from your licensed workshop clearly showing a new receiver/ drier or desiccant bag had been fitted to your vehicle at the time of compressor installation.
If installation was not carried out by a licensed workshop you are required to provide us a copy of a verifiable receipt clearly showing a new receiver/ drier or desiccant bag suited to your vehicle had been purchased.
We accept no liability for any consequential loss, damage, or any other associated costs. By purchasing from us you agree to these terms.
Warranty Claim Form
BackordersAny item showing as “Available on backorder” is not currently held in our inventory. Procurement lead times can vary between one business day up to 12 weeks. We advise you contact us prior to making a purchase on products showing as “Available on backorder “ so we can give an accurate estimate on lead times.
